Catherine Ertz is the National Center for Women & Information Technology's Operations Director. As a computer scientist, she brings an IT perspective to the management and operations of NCWIT. Through her work at AT&T Bell Labs, Lucent Bell Labs, and Avaya Labs, Catherine specialized in Computer Telephony Integration (CTI) and communications middleware for over 20 years. Prior to joining Bell Labs, she spent two years working on Space Shuttle documentation systems at Lockheed Electronics, based at Johnson Space Center. She received a bachelor's degree in computer science from Mississippi State University, and her master's in computer science from the University of Wisconsin at Madison.