Denise Menelly

Bank of America Merrill Lynch
Managing Director and Head of Global Wholesale Banking Operations


Denise Menelly is the Operations Executive for Bank of America’s Global Wholesale Bank. She is responsible for delivering industry leading banking solutions to commercial and corporate clients across more than 44 countries. Her organization employs more than 7,000 people who ensure the accurate, efficient flow of almost $1 trillion dollars per day in payment transactions and the high quality processing of treasury, trade, credit, and leasing services.

Denise’s experience spans over 25 years leading positive change in a variety of banking operations, technology and client service functions. She joined Bank of America Merrill Lynch in May 2010 as the Chief Operating Officer for Global Treasury Solutions (GTS) located in New York, supporting the organization’s global growth initiative and the integration of global treasury solutions and corporate banking. She moved to her current role in 2011.

Before joining Bank of America, Denise was the Chief Operating Officer for Royal Bank of Scotland’s Americas division and a Vice Chairman of RBS’s Citizens Bank. At RBS, she launched several strategic technology initiatives to integrate processing functions and to implement new product capabilities. Prior to her time at RBS, Denise spent 12 years at Citigroup in a variety of senior roles in the Technology and Operations division supporting the global transactions services (GTS) business. Earlier in her career, Denise led teams and implemented improvements at Bankers Trust Company (now part of Deutsche Bank) in the Global Corporate Banking division.

As a champion for women in business, she has played a leadership role in designing and launching organizations and programs designed to help women succeed. Denise is currently a member of the Global Ambassador program at Bank of America, which, in partnership with the nonprofit organization Vital Voices, provides mentorship to emerging women leaders across the globe. She recently took on the role of Executive Sponsor for Bank of America’s Women in Technology & Operations advocacy group that strives to attract, develop and retain female talent in technology and operations.

Denise lives in New York with her husband, Rick, and two sons, Peter and Steven.