This resource includes ten important recommendations supervisors can readily adopt to improve retention for all employees. They are particularly useful for retaining women and employees from underrepresented groups.

Research shows that even individuals committed to equality harbor unconscious biases that impact everyday decisions and interactions. In the IT workplace, unconscious gender bias can mislead employers, both male and female, to make inaccurate judgments in hiring, performance reviews, and promotion. This case study highlights findings on the differences between letters of recommendation for women and men and gives practical ways to reduce bias when writing letters of recommendation.

Entrepreneurial Series Report #2 summarizes research literature on women's entrepreneurship in the information technology field with a focus on positive illusions, motivations, management style, stereotypes, stress, and psychological traits.

Flexible work arrangements and career paths, along with re-entry training and support, can attract and retain mid-career female employees. In order to retain women in IT by attracting those who wish to return to work, Lehman Brothers Encore program seeks out non-traditional resumes, provides reentry training and support, and offers flexible work arrangements. In its first year, the program hired 20 new employees.