How Can Organizations Recruit Diverse Talent in Ways that Promote Innovation and Productivity? Interview Strategies that Identify Functionally Diverse Perspectives (Case Study 1)
Significant evidence suggests that diverse work teams produce tangible benefits, including improved innovation, problem-solving, and productivity. Some of this research also illustrates how teams of diverse agents produce better results than teams of “highest-ability” agents. Companies can implement interview strategies that identify candidates with functionally diverse perspectives likely to improve innovation and productivity. Moving beyond traditional methods that value “highest scores,” these methods offer ways to identify and give credit for different kinds of approaches to problem-solving.