Thaddeus Arroyo

Thaddeus Arroyo

AT&T Services, Inc.
Chief Information Officer


F. Thaddeus Arroyo, chief information officer, is responsible for AT&T’s information technology. He was appointed to his current position in January 2007, following the close of the merger between AT&T, BellSouth and Cingular.

In his role, he is responsible for directing the company’s internal information technology organization and infrastructure, including Internet and Intranet capabilities, developing applications systems across the Mobility & Home Solutions markets, Business & Network Solutions segments, and AT&T’s corporate systems. He also oversees AT&T’s enterprise data centers.

Arroyo has successfully advanced AT&T’s IT transformation strategy from integration, rationalization, and capabilities development to an innovation fueled organization focused on transforming business processes and market offerings in ways that create new value and velocity for AT&T’s business, customers, and partners. Under Arroyo’s leadership, AT&T has been consistently recognized for thought leadership and creativity in information technology innovation and execution. Awards include the Information Week 500 for five consecutive years and the CIO 100 Award in six of the last seven years. AT&T was also recognized by Computerworld as one of the 100 best companies to work for in IT for 2012 and by the American Business Awards as the 2009 IT Department of the Year.

Prior to joining AT&T, Arroyo served as chief information officer at Cingular Wireless and prior to that he served as senior vice president of Product Marketing and Development for Sabre Corporation. His responsibilities included infrastructure development, deployment, strategic planning, and data network services. Prior to joining Sabre, Arroyo was employed in Southwestern Bell’s IT organization.

Arroyo has been recognized by numerous publications for advancement of the IT industry through thought leadership, innovation, and creativity in planning and deploying technology. Recognition includes: Hispanic Executive (“Top 10 Líderes,” 2012); HITEC (“Estrella Award,” 2012; “100 Top Hispanic IT Executives,” 2008); Billing & OSS World (“Industry’s Top 25 Most Influential”, 2011); Hispanic Engineer & Information Technology Magazine (“Top 200 Influential Hispanics in Technology”, 2011); Hispanic Engineer and Information Technology (“Most Important Hispanics in Technology and Business,” 2004, 2005, 2006 and 2010); Computerworld (“Premier 100 IT Leaders,” 2009); HENAAC Promoting Careers in Science, Technology, Engineering and Math (“Executive Excellence Award”, 2008); Latina Magazine (“Latinos Of The Year”, 2007); and Business 2.0 (“Business 2.0 Dream Team CIO,” 2004). He also received the 2011 “Oracle Excellence Award for CIO of the Year” and the 2002 “Georgia Global CIO of the Year Award.”

Arroyo is an active board member for the National Center for Women & Information Technology and the Hispanic IT Executive Council. He also serves on the SMU Cox School of Business Executive Advisory Board. Arroyo has a bachelor’s degree in mathematics from the University of Texas at Arlington, and a Master’s of Business Administration from Southern Methodist University.